Managed services

ICT managed services

At NG Bailey we have a passion for technology and a belief in its power to transform your organisation, make things work better and take your business to the next level. We believe client engagement is key to supporting your existing systems and integrating new technologies into your environment effectively, delivering you true business benefits.

We look to create partnerships with our clients based on professional advice, excellent service and personal communication. We are able to offer a range of services, based on many years of experience, tailored to meet your business needs.

The extensive knowledge of our technical teams enables us to transform customer requirements into tangible results. Whether you require basic hardware maintenance, access to reactive support, or proactive management, we have the depth of experience and the in-house expertise to handle all of your support or outsourcing requirements. We also have a range of complimentary service enhancements that drive specific business value.

By integrating the local expertise and capabilities of NG Bailey with the industry leading proprietary tools, resources, training, and best practices from key vendors, you can realise a more effective, responsive support experience than ever before.

• Assurance to the NG Bailey Knowledge Base: Our expert team possesses a vast array of technical qualifications, creating a broad knowledge base that is constantly in tune with new industry developments
• Versatility: extends the capabilities of your own team by incorporating our skills and expertise. 
• Expertise: receive a more effective, consistent service that is optimally equipped to support your advanced technologies and converged network.
• Reduced costs: resolve issues faster with NG Bailey’ access to leading support and troubleshooting resources, product expertise, and best practices from key vendors.
• Increased productivity: simplify your support and service experience with a single point of contact that can deliver comprehensive access to the NG Bailey resource centre. 

Structured cabling managed services

NG Bailey offer structured cabling managed IT services to diverse organisations across the UK. We work closely with our clients to manage their IT infrastructure and offer enhanced support services to the highest technical levels. Our services are based on SLAs and we focus on minimising any impact that structured cabling changes might have to our clients. Our managed services offerings help organisations optimally maintain and run their structured cabling infrastructure.

A sample list of managed services that we provide to our clients include:

• Moves Adds Deletes Changes (MADC)
• Break/fix maintenance
• Intelligent Infrastructure Management (optional - cloud based IIM services)
• Upgrades
• On-site spares